Account Manager
April 9th, 2021


Job Description

Please note: this is a local position, not remote.

The Account Manager at Matchbox is a fast-paced and detail oriented position requiring a high degree of organization and communication skill. Account Managers act as the primary point of contact for each of our clients throughout the duration of every project, and as a liaison between the client and the designers. In a nutshell, it’s the Account Managers job to ensure that projects run smoothly, on schedule and on budget.

The Account Manager is responsible for knowing the status of any and all jobs they are responsible for, and for helping the principals, designers and staff get their jobs done effectively and efficiently. In most cases, the Account Manager will have direct contact with a client throughout the process and handle much of the daily administration associated with any job. The Account Manager will assist with any client needs that do not directly relate to the creative/design aspect of the job – including scheduling, budgets, change orders, print pricing, coordinating outside vendors, etc.

In addition to their role within each project, the Account Manager will have a broad view of daily, weekly and monthly trafficking, and will establish project schedules and assign resources so that workflow and individual workloads are managed.

The Matchbox Studio is a boutique design firm, so unlike at larger agencies, this position will work on many accounts, and provide multiple opportunities to build strong and rewarding relationships with our very diverse client list. Understanding the goals of each of our clients, and working with them to identify challenges and opportunities, will give the Account Manager a chance to play a role in the success of each and every project in the shop.

At Matchbox you’ll receive:

  • A competitive salary and full benefits package
  • Opportunity to make a difference within a small, close-knit team
  • A fun creative environment working with a team collaborating on great work
  • Vacation: Matchbox has a healthy vacation policy, with employees receiving vacation days commensurate with the number of years employed. In addition to vacation days, employees have off major holidays as recognized by Matchbox, Christmas Break and Flex Fridays during the summer. These additional days constitute over two weeks of additional vacation time.
  • Health Coverage: Choose from four Aetna plans. Matchbox covers $166/mo. of selected plan.
  • Dental Coverage: Aetna Dental Plans available to employees after 60 days of employment, paid +/- 50% by employee.
  • Vision Coverage: Aetna Vision Plans available to employees after 60 days of employment, but is paid 100% by employee.
  • Retirement Plan: Simple IRA eligible for participation in Employer Matching Program after two years of employment.
  • Long Term Disability Insurance: Paid in full by Matchbox after 60 days of employment.
  • $25,000 Life Insurance Policy: Paid in full by Matchbox after 60 days of employment.
  • $25,000 Accidental Death Policy: Paid in full by Matchbox after 60 days of employment.
  • 8 weeks paid maternity leave for new mothers. Option to extend by two weeks using vacation time, and an additional two weeks unpaid, for a possible total of 12 total weeks.

Job Responsibilities

  • Manage multiple client relationships
  • Internal and external project communication
  • Project scheduling
  • Coordination of project documentation
  • Work through budgets with clients
  • Obtaining all necessary assets from client (logo files, copy, etc.)
  • Coordinating with outside vendors
  • Determine use of assets (which designer on what job and when)

Job Qualifications

  • 4 year college degree
  • 3-6 years experience in project or account management
  • Agency, design firm, marketing or PR experience a plus
  • Confident and capable of juggling multiple clients and projects
  • Positive Attitude, willingness to learn and be part of a dynamic and fun team

How to Apply

Please send resume to Please indicate in the subject line the title of the position you’re applying for.

Email  Phone 214-939-3100

Posted By
Camille Long

Founded in 1997, The Matchbox Studio is a full service print and digital design firm located in Dallas’ historic Deep Ellum neighborhood. The Matchbox Studio has helped Texas-based and national clients develop brands, promote products and drive action. Our award-winning staff has worked with over 400 local and national clients to successfully market their products and build brand awareness. 


Dallas, TX

Job Type